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Have you ever been in a class faced with an instructor like the one in the picture? Most of us have. Did you learn anything? Probably not. Let's take a look at why a trainer's expertise can be a turnoff.
Consider a trainer who is teaching Project Management. He has been managing projects for years but has not been involved in teaching people about it. Since he is an expert in this field, he likes to share his expertise. Throughout the course, he seizes every opportunity to relate back to a great piece of work he has done in the past and how he did it in a magnificent way. The students in his class might learn some aspects of his methods, but will increasingly feel hopeless, overwhelmed, or even irritated by the constant self-promotion and self-gratification.
It is possible the trainer’s intention is not to appear arrogant. He just thinks he is an expert and he needs to share his expertise with others. The students, on the other hand, see this as boasting and can be put off by it.
The problem with many training courses that don’t work is a trainer thinks the success of the training course depends solely on their expertise and their performance in delivering this expertise. This is a trainer centered approach. Unfortunately, it does not lead to an effective training course simply because the learners are ignored. Their needs, their background, and their participation are considered secondary to the trainer’s expertise and experience.
This mentality only leads to one-directional courses people often find boring and useless. Students usually don’t know why they have to learn something and are sometimes de-motivated by being constantly reminded their teacher knows a lot more about the subject than they know or can possibly know.
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