Globe with words Knowledge Center on the left.


  • Receive training in industry recommended supply chain management procedures and best practices.
  • Receive training from a supply chain management professional with 30+ years experience.
  • Four ways to learn: public classwebinarself-studyor on-site training.
  • Public class and webinar limited to four students for maximum learning.
Male writing on the back of a clear board the components of Supply Chain: Supplier, Procurement, Manufacture, Product, Inventory, Distribution, Logistics, Retail, and Customer.


Supply Chain Management Training  Course Public Class and Webinar Schedule

Wed., Thurs., and Fri.,  March 6 - 8, 2019 Full
Wed., Thurs., and Fri.,  April 3 - 5, 2019 Full
Wed., Thurs., and Fri.,  April 10 - 12, 2019
Wed., Thurs., and Fri.,  May 8 - 10, 2019
Wed., Thurs., and Fri.,  June 5 - 6, 2019

Supply Chain Management Training  Course Description

In this supply chain management training class students will learn to optimize their operations in the design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging logistics, synchronizing supply with demand, and measuring performance.

Put simply, the main objectives of supply chain management are to improve the overall organizational performance and customer satisfaction by enhancing product and service delivery to the customer.

The focus of supply change management is on cooperation and trust and the recognition that, properly managed, the whole can be greater than the sum of its parts. It is the management of upstream and downstream relationships with suppliers and customers to deliver superior customer value at less cost to the supply chain as a whole to achieve a more profitable outcome for all parties in the chain. The narrow self-interest of one party has to be set aside for the benefit of the chain as a whole.

Effective development and management of your supply chain network will cut your costs and enhance your customer value through supplier relationship management. Resulting in a sustainable source of advantage in today’s turbulent marketplace, where demand is difficult to predict, and supply chains need to be more flexible as a result.

The real competition today is not between companies, but between supply chains. The winning approach to supply chains is an integrated perspective that takes account of networks of relationships, sustainability, and product design, as well as the logistics of procurement, distribution, and fulfillment.

Supply Chain Management Training examines the tools, core processes, and initiatives that ensure businesses gain and maintain their competitive advantage.

This class will benefit the supply chain manager as well as the logistics manager.

Related Classes:

Supply Chain Management Training Course Outline

Module One: Logistics, the Supply chain,

     and competitivestrategy

Supply chain management is a wider concept

     than logistics

Competitive advantage

The supply chain becomes the value chain

The mission of logistics management

The supply chain and competitive performance

The changing competitive environment

Module Two: Logistics and customer value

The marketing and logistics interface

Delivering customer value

What is customer service?

The impact of out-of-stock

Customer service and customer retention

Market-driven supply chains

Defining customer service objectives

Setting customer service priorities

Setting service standards

Module Three: Measuring logistics costs

     and performance

Logistics and the bottom line

Logistics and shareholder value

Logistics cost analysis

The concept of total cost analysis

Principles of logistics costing

Customer profitability analysis

Direct product profitability

Cost drivers and activity-based costing

Module Four: Matching supply and


The lead-time gap

Improving the visibility of demand

The supply chain fulcrum

Forecast for capacity, execute against demand

Demand management and planning

Collaborative planning, forecasting and


Module Five: Creating the responsive

     supply chain

Product push versus demand pull

The Japanese philosophy

The foundations of agility

A route map to responsiveness

Module Six: Strategic lead-time


Time-based competition

Lead-time concepts

Logistics pipeline management

Module Seven: The synchronoussupply


The extended enterprise and the virtual supply


The role of information in the virtual supply


Laying the foundations for synchronization

Quick response logistics

Production strategies for quick response

Logistics systems dynamics

Module Eight: Complexity and the supply


The sources of supply chain complexity

The cost of complexity

Product design and supply chain complexity

Mastering complexity

Module Nine: Managing the global pipeline

The trend towards globalization in the supply


Gaining visibility in the global pipeline

Organizing for global logistics

Thinking global, acting local

The future of global sourcing

Module Ten: Managing risk in the supply


Why are supply chains more vulnerable?

Understanding the supply chain risk profile

Managing supply chain risk

Achieving supply chain resilience

Module Eleven: The era of network


The new organizational paradigm

Collaboration in the supply chain

Managing the supply chain as a network

Seven major business transformations

The implications for tomorrow's logistics


Supply chain orchestration

From 3PL to 4PL

Module Twelve: Overcoming the barriers

     to supply chain integration

Creating the logistics vision

The problems with conventional organizations

Developing the logistics organization

Logistics as the vehicle for change


Module Thirteen: Creating a sustainable

     supply chain

The triple bottom line

Greenhouse gases and the supply chain

Reducing the transport-intensity of supply


Peak oil

Beyond the carbon footprint

Reduce, reuse, recycle

The impact of congestion

Module Fourteen: The supply chain of the


Emerging mega-trends

Shifting centers of gravity

The multi-channel revolution

Seeking structural flexibility

2020 vision


Registering another Person 

If you want to register for another person, click on the registration link and enter your information in the Billing Information section, uncheck the Student Information same as Billing Information box at the bottom of the form, then enter your student information.  If you experience any difficulty with online checkout, please call customer service 24/7 at 888-632-2093.

Registering by Purchase Order 

If you need to register using a purchase order, email a copy to (be sure to list class name, class date, student name, student address, student phone number, and student email address).

To Register by Phone

To pay by credit or debit card using customer service 24/7 call 888-632-2093.

Each Student Receives:

  • student manual or textbook for use during and after the class.
  • Instruction from an experienced business professional (minimum of 30 years) with at least five years in a corporate senior management position (CEO, President, COO, Vice President, CFO).
  • Real-life exercises to support training materials.
  • Individual attention (classes are limited to four students).
  • Personalized Certificate of Completion

Call us at: 1-888-632-2093

Supply Chain Management Training Course
Average Rating: 4.67 out of 5 stars
Votes: 1
Reviews: 1

(The training manual was) chalk full of information, and breaks down information clearly. Exercises/homework allow for independent learning to gain understanding on topics of discussion. (The instructor has) so much knowledge! I was never told, "I don't know that: or, "I don't know the answer to that question." The application of past experiences helped me understand the concepts better.

D. S.

Company: Almco Steel Products Corporation

What Supply Chain Management Training Course Students Are Saying...