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In this Leadership Essentials course, you will learn how to establish direction for your team and to influence and align them toward the company's goals, motivating and committing them to action and making them responsible for their performance.
On Day One of the class, we learn Time Management. You will learn the process of organizing and planning how to divide your time between specific activities enabling you to work smarter so you get more done in less time. Managing your time improves your effectiveness and reduces stress.
Day Two is devoted to Interpersonal Communication Skills. You will learn how to communicate effectively with your team to motivate them to do what needs to be done without them being made to feel they are being forced to do it. You will learn listening skills and how to ask questions to get to the root cause of a problem.
Days Three and Four are devoted to Leadership Skills. You will learn motivational and influencing techniques to get the most from your team, how to lead by example, and how to set goals.
Day One: Time Management
Module One: Goal Setting
Module Two: Prioritizing Your Time
Module Three: Planning Wisely
Module Four: Tackling
Module Five: Crisis Management
Module Six: Organizing Your Workspace
Module Seven: Delegating Made Easy
Module Eight: Setting a Ritual
Module Nine: Meeting Management
Module Ten: Alternatives to Meetings
Day Two: Interpersonal
Module One: Getting Started
Module Two: The Big Picture
Module Three: Understanding
Module Four: Paraverbal Communication
Module Five: Non-Verbal Communication
Module Six: Speaking Like a STAR
Module Seven: Listening Skills
Module Eight: Asking Good Questions
Module Nine: Appreciative Inquiry
Module Ten: Mastering the Art of
Module Eleven: Advanced Communication
Day Three and Four: Leadership Skills
Module One: The Evolution of Leadership
Module Two: Situational Leadership
Module Three: Motivation
Module Four: A Personal Inventory
Module Five: Modeling the Way
Module Six: Inspiring a Shared Vision
Module Seven: Challenging the Process
Module Eight: Enabling Others to Act
Module Nine: Encouraging the Heart
Module Ten: Basic Influencing Skills
Module Eleven: Setting Goals
Module Twelve: Conflict Resolution
Since becoming Executive Director of the Academy of Business Training, I have worked with over a hundred companies seeking to improve their performance. In the vast majority of cases, the individuals they send for training are front-line managers. The sad truth is the people that need to be attending are the policy makers and senior managers because the company's poor performance is not due to some failing on the part of their front-line workers but, instead, policies or poor execution of those policies by managers. You cannot expect front-line employees to deliver superior performance when company policies and senior managers fail them.