Academy of Business Training
Cincinnati • Dayton • Columbus • Indianapolis • Lexington • Louisville
Cincinnati • Dayton • Columbus • Indianapolis • Lexington • Louisville
Communication Strategies
You're in Good Company
The following are some of the companies whose employees we have trained in the last three months:
- Wurth Service Supply, Indianapolis, IN
- BP, New Orleans, LA
- Ludowici Roof Tiles, New Lexington, OH
- Wellington Orthopaedic and Sports Medicine, Cincinnati, OH
- Anchor Exterior, Inc., Cincinnati, OH
- Barnes Distribution, Elizabethtown, KY
- Gamma-Tech, Dayton, KY
- Kettering Health Network, Dayton, OH
- Pearson, Indianapolis, IN
- Hope Homes Inc., Stow OH
- Ohio National Financial Services, Inc., Cincinnati, OH
- Integra LifeSciences, Plainsboro, NJ
Our Instructors
ABT instructors have a minimum of 20 years business experience and have held a senior management position for at least 5 years. Most business school instructors come from an educational background and have very little on the job experience (remember the movie Back to School with Rodney Dangerfield).
When you take an ABT business training class you are learning from business professionals trained in facilitative learning....not educators with no experience.
When you take an ABT business training class you are learning from business professionals trained in facilitative learning....not educators with no experience.
Class Description
For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies class will help you understand the different methods of communication and how to make the most of each of them.
Class Outline
Module One: Getting Started
- Workshop Objectives
- What Is Your Communication Style?
Module Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Other Factors in Communication
Module Three: Understanding Communication Barriers
- An Overview of Common Barriers
- Language Barriers
- Cultural Barriers
- Differences in Time and Place
- Inattentiveness
- Strong Opinions
- Lack of Focus
- Focus on the Past
Module Four: Paraverbal Communication Skills
- The Power of Pitch
- The Truth about Tone
- The Strength of Speed
Module Five: Non-Verbal Communication
- Understanding the Mehrabian Study
- All About Body Language
- Interpreting Gestures
Module Six: Speaking Like a STAR
- S = Situation
- T = Task
- A = Action
- R = Result
- Summary
Module Seven: Listening Skills
- Seven Ways to Listen Better Today
- Understanding Active Listening
- Sending Good Signals to Others
Module Eight: Asking Good Questions
- Open Questions
- Closed Questions
- Probing Questions
Module Nine: Appreciative Inquiry
- The Purpose of AI
- The Four Stages
- Examples and Case Studies
Module Ten: Mastering the Art of Conversation
- Level One: Discussing General Topics
- Level Two: Sharing Ideas and Perspectives
- Level Three: Sharing Personal Experiences
- Our Top Networking Tips
Module Eleven: Advanced Communication Skills
- Understanding Precipitating Factors
- Establishing Common Ground
- Using “I” Messages
Wrapping Up
Availability
For Individuals:
For Individuals:
- Public class at our Cincinnati, OH classrooms.
- Live interactive online webinar, you will hear and see everything the Cincinnati class does. You can ask questions and stay after class for a personal consultation. Webinar FAQ.
For Groups of five or more:
- Onsite classes are offered in the greater metro areas of Cincinnati, OH; Dayton, OH; Columbus, OH; Indianapolis, IN; Lexington, KY; and Louisville, KY.
- Live interactive webinar exclusively for your group. The class is available in English worldwide.
Coming Soon!
On Demand classes. Take this class online at your convenience. If you would like to receive an email notice when this class will be available On Demand please complete this form.
On Demand classes. Take this class online at your convenience. If you would like to receive an email notice when this class will be available On Demand please complete this form.
Scheduled Classes
D = Day Class E = Evening Class
Cincinnati, OH
D Friday, May 31, 2013
D Thursday, June 20, 2013
E Wednesday and Thursday, June 26 and 27, 2013
D Monday, July 1, 2013
D Monday, July 8, 2013
D Tuesday, July 16, 2013
D Tuesday, July 30, 2013
D Monday, August 19, 2013
D Thursday, August 29, 2013
To register for this class click on Register Now at the bottom of the page.
Cincinnati, OH Class and Webinar
This class is 6 - 8 hours in duration. The class starts at 8: 30 a. m. with a 10 minute break each hour and 30 minutes for lunch. End time depends on the number of students, but no later than 4:40 p.m.
The evening class meets for two evenings starting at 6: 00 p. m. with a 10 minute break each hour. End time depends on the number of students, but no later than 9:50 p.m
Student Cost
$249.00
Cincinnati, OH: 260 Northland Boulevard, Cincinnati, OH 45246 Map Nearby Hotels
Questions?
Email your question(s) to questions@academyofbusinesstraining.com.
Cincinnati, OH Class and Webinar
This class is 6 - 8 hours in duration. The class starts at 8: 30 a. m. with a 10 minute break each hour and 30 minutes for lunch. End time depends on the number of students, but no later than 4:40 p.m.
The evening class meets for two evenings starting at 6: 00 p. m. with a 10 minute break each hour. End time depends on the number of students, but no later than 9:50 p.m
Student Cost
$249.00
- A Student Manual for use during and after the class.
- Instruction from an experienced business professional (minimum of 20 years) with at least five years in a corporate senior management position (CEO, President, COO, Vice President, CFO).
- Real life exercises to support training materials.
- Individual attention (classes are limited to four students).
- Personalized Certificate of Completion.
Cincinnati, OH: 260 Northland Boulevard, Cincinnati, OH 45246 Map Nearby Hotels
Questions?
Email your question(s) to questions@academyofbusinesstraining.com.
Register Now for Cincinnati or online class.
Group Training at Your Facility
Group training class cost is based on the number of participants and is all inclusive (no hidden fees) to include training materials and travel to your facility. Group training classes are scheduled at your convenience. Group training classes are offered in the greater metro areas of Cincinnati, OH; Dayton, OH; Columbus, OH; Indianapolis, IN; Lexington, KY; and Louisville, KY.
5 - 10 $1,245.00 for first 5 participants + $125.00 per additional participant
10 and up $1,870.00 for first 10 participants + $62.50 per additional participant
Group Training by Webinar
Train your employees by webinar on the date and at the time of your choosing. Cost is based on the number of participants and is all inclusive (no hidden fees) to include training materials:
1 - 4 Group training is not available for less than 5 participants, see individuals classes above.
Group Training by Webinar
Train your employees by webinar on the date and at the time of your choosing. Cost is based on the number of participants and is all inclusive (no hidden fees) to include training materials:
1 - 4 Group training is not available for less than 5 participants, see individuals classes above.
5 - 10 $1,245.00 for first 5 participants + $125.00 per additional participant
10 and up $1,870.00 for first 10 participants + $62.50 per additional participant
